Today’s passengers want easy ways to combine different modes of transport, public or private, to create their ideal door-to-door journey – not just using buses and metros, but also first mile/last mile micro-mobility modes, such as scooters, ride hailing or park & ride options.
More importantly, they want an integrated and equitable “best fare” that covers the whole journey (city, region country wide) – and a convenient way of paying for everything, preferably their smartphone.