- Home
- Privacy Notice
Privacy Notice
Thank you for visiting our website.
Hitachi Rail Limited respects your privacy and is committed to protecting your personal data. This Privacy Notice states how we collect, use or process your personal data and your right as a data subject.
Our Privacy Notice is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller and Data Protection Leader
The Data Controller of your data is Hitachi Rail Limited, located at One New Ludgate, 60 Ludgate Hill, London EC4M 7AW and is responsible for your personal data.
Hitachi Rail Limited’s Data Protection Leader is contactable at the following email address
DataProtection@hitachirail.com.
Changes to the Privacy Notice and your duty to inform us of changes
We keep our Privacy Notice under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Why we collect your personal data?
We collect and process your personal data for the purposes of responding to general enquiries and involving prospective customers in sales and marketing engagement campaigns.
When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. This data is processed for the purpose of carrying out statistical analysis.
We will only use your personal data when the law allows us to. We will use your personal data where it is necessary for our legitimate interests.
How is your personal data collected?
We use different methods to collect data from and about you including:
Direct interactions. You may give us your personal data by corresponding with us by post, phone, email or otherwise and this data is processed for the purpose of responding to general enquiries. When downloading reports (or white papers) from our website you may give us your name, country, email address and company name. This data will be processed for sales and marketing purposes.
Indirect interactions. When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. We collect this personal data using cookies and other similar technologies in accordance with the Hitachi Rail Limited Cookie Notice. This data is processed for the purpose of carrying out statistical analyses.
What personal data we collect?
Personal data is any information identifying an individual or information relating to an individual that we can identify (directly or indirectly) from that data alone or in combination with other identifiers we possess or can reasonably access. Personal data can be factual (for example, a name, email address, location, or date of birth) or an online identifier.
We receive and store the personal data that you provide us by carrying out certain activities on the site. You may choose to not provide certain data that you do not consider necessary, but in this case you may not be able to take full advantage of our services.
In the event that you contact us we will store your email address and process any additional personal data that may be included in the email sent to us.
In the event that you download reports (or white papers) from our website we will store your name, country, email address, and company name.
How long we keep your personal data?
The personal data that you have provided will be kept for the period necessary to carry out the requested service. Different retention periods apply for different types of personal data. Please contact Hitachi Rail Limited’s Data Protection Team at DataProtection@hitachirail.com if you require any further information.
How we process your personal data?
Your personal data will be processed by Hitachi Rail Limited on paper and/or electronically, and does not involve automated decision-making processes of any kind.
Your personal data may be processed only by Hitachi Rail Limited’s employees or collaborators who, operating under the direct authority of the latter, have been authorised to process them in accordance with UK GDPR.
The data collected may be communicated to the relevant authorities, in the case of alleged illicit activities or specific and justified requests, as well as in case of Information Commissioners Office (ICO) requirements.
Your personal data will never be disclosed, divulged or made available to unidentified parties.
What are your rights in connection to your personal data?
Under certain circumstances, by law you have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
Be informed about the collection and personal use of your personal data;
Request rectification of the personal data that we hold about you. This enables Hitachi Rail Limited to correct any incomplete or inaccurate data we hold about you;
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below);
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes;
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it;
Data portability where you can obtain your personal data in a format that enables you to transfer the data to another party and re-use it in another context;
Be informed about data processing that involves automated individual decision-making and profiling. This involves making a decision solely by automated means without any human involvement and automated processing of personal data to evaluate certain things about an individual. You have the right to request human intervention or challenge a decision driven by this kind of processing.
Exercising your rights in connection to your personal data
If you have any questions about this privacy notice or how we handle your personal data, please contact Hitachi Rail Limited’s Data Protection Team at DataProtection@hitachirail.com. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly manifestly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may also need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Discover the updated information on the Privacy Notice of the Hitachi Rail STS website prepared pursuant to art. 13 of the European Regulation on the Protection of Personal Data (GDPR).
Data Controller and DPO
The Controller of your data is Hitachi Rail STS S.p.A. (hereinafter “Hitachi Rail STS”), located at Via Argine 425 – 80147 Naples.
The Hitachi Rail STS S.p.A. ’ Data Protection Officer is available at the following e-mail address:
dpo.privacy@hitachirail.com.
Why we collect your personal data?
We collect and process your personal data only to activate the alerting system whenever a section of the site is updated.
The legal basis of the processing is found in the execution of precontractual measures adopted on the unequivocal request of the data subject [art. 6, parag. 1 lett. b) GDPR].
The data provision is necessary in order to activate the service, with the exception of data marked as optional.
We inform you that when connecting to the site, the computer systems and software procedures used to operate the site itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. These data are processed for the only purpose of carrying out statistical surveys anonymously, and therefore will not be traceable to you either directly or indirectly.
What personal data we collect?
We receive and store the data that you enter in the appropriate form on our site or that you provide us by carrying out certain activities on the site. You may choose to not provide certain data that you do not consider necessary, but in this case you may not be able to take full advantage of our services.
The following personal data will be processed:
Name;
Surname;
E-mail address;
Telephone number (optional)
Country (optional)
Profession (optional)
How long we keep your personal data?
The personal data that you have provided will be kept for the period necessary to carry out the requested service, however for no more than 2 months from the date of request to no longer want to use the service.
You are free to revoke your consent at any time by sending an email to the address dpo.privacy@hitachirail.com, without prejudicing the lawfulness of processing prior to the revocation.
How we process your personal data?
Your personal data will be processed by Hitachi Rail STS on paper and/or electronically, by computer and/or telematics. The data processing are protected by appropriate technical and organizational security measures pursuant to art. 32 of the GDPR. The Data Controller does not adopt automated decision-making processes of any kind.
Are your personal data shared to third parties?
Your personal data may be processed only by Hitachi Rail STS employees or collaborators who, operating under the direct authority of the latter, have been authorized to process them in accordance with Article 29 of the GDPR, have received precise operating instructions and have undertaken to confidentiality.
The data collected may be communicated to the competent Authorities, in the hypothesis of alleged illicit activities or specific and justified requests, as well as in case of judicial protection of a right in the appropriate offices.
Your personal data will never be disclosed, divulged or made available to unidentified parties.
What are the rights related to your personal data?
As a part of the processing of your personal data, you have the right to ask to Hitachi Rail STS:
Right of access: you have the right at any time, to obtain confirmation as to whether or not your personal data are being processed and ask for clarification about the information included in this privacy notice;
Right to rectification: you can request the rectification (integration or updating) or correction of your data if not accurate;
Right to erasure (“right to be forgotten”): you can ask the erasure; if the consent is withdrawn or you oppose for legitimate reason to their treatment; if the personal data have been unlawfully processed, that is in case of a legal obligation of deletion or in case data related to persons under 16 years;
Right to restriction of the processing: you may request to process your data solely for the period necessary for the rectification; in case of unlawful processing and excluding any other data processing; in case the data we have kept can be useful for you to exercise your rights in court of law and, finally, if you oppose to the data processing and there is a review of the prevalence of our legitimate reasons to yours.
Right to object to the processing: you can at any time object to the processing of your data, unless there are compelling and legitimate reasons for us to proceed with the data processing which override yours (for example, for our exercise or defense of legal claims).
Right to data portability: you can ask to receive your data or to send it to another Controller you have chosen, in a structured, commonly used and machine-readable format.
We also inform you that you have the right to appeal to the local Data Protection Authority, which, in Italy, is the “Garante per la Protezione dei Dati Personali”.
The abovementioned rights or any request relating to personal data processed by Hitachi Rail STS can thus be addressed to the following e-mail address: dpo.privacy@hitachirail.com.
Privacy Notice
Hitachi Rail STS Australia Pty Ltd (“Hitachi Rail Australia”, “we”, “us”) respects your privacy and is committed to maintaining the security of all personal information provided to Hitachi Rail Australia, whether by individuals with whom we do business, visitors to and users of this website, potential employees and contractors, or otherwise. This Privacy Notice details how we collect, use and manage this personal information.
This Privacy Notice has been prepared in accordance with the Privacy Act 1988 (Cth) as amended (including the Australian Privacy Principles) (the Act).
Personal Information
This Privacy Notice concerns any personal information (including sensitive information) of yours which is provided to us.
‘Personal information’ is any information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not. Personal information includes sensitive information.
‘Sensitive information’ is defined in the Act as personal information that includes information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Your consent
By using this website or otherwise providing us directly, or through others, with your personal information, you agree with the terms of this Privacy Notice and consent to the collection, use, and disclosure of that information in accordance with this Privacy Notice and the Act.
Passive information collection
As you navigate through this website, certain information can be passively collected (that is, gathered without you actively providing the information) through various technologies, such as cookies, internet tags or web beacons and navigational data collection.
This website may use and combine such passively collected anonymous information to provide better services to website visitors, customise the website based on your preferences, compile and analyse statistics and trends and otherwise administer and improve the website for your use. Such information is not combined with personally identifiable information collected elsewhere on the website unless you have consented.
How we collect your personal information
We collect personal information that is necessary for our business activities and in order to provide and develop our products and services. We may do this in a number of ways, including:
directly from you, when you provide it to us or our agents or contractors;
third parties including labour hire companies, recruitment firms, insurance providers, treating doctors or medical practitioners;
from publicly available resources; and
by analysing our own records of your use of our products, services and website.
We may also use cookies to store your preferences and information, and to record session information. Cookies are files that are placed on your hard drive. You are free to decline our cookies if your browser allows this function, however please note that you may not be able to use certain features on our website if you do so.
What personal information do we collect and why?
Visitors to and users of this website, visitors to Hitachi Rail Australia offices or sites, customers and other parties with whom Hitachi Rail Australia has a business relationship
The type of personal information we collect may include name, email address, phone number, position title, employer, business contact information, other identification information and closed circuit television (CCTV) images at our offices and sites. If we are not provided with the personal information that we request, we may not be able to meet your request, or provide our products or services to you, or receive products or services from you.
The personal information you provide us may be used for a number of purposes connected with our business operations, which include to:
identify you;
facilitate the provision of our products and services to you or other third parties;
receive products and services from you;
address or respond to any requests from you;
trade reference and credit checks relating to your credit history, credit capacity and eligibility for credit;
inform you of existing and proposed products and services which we provide;
develop and improve the quality and scope of the products and services we provide, and seek your feedback;
to enable you to access our work sites and those of our customers; and
supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
We may also use your personal information for purposes related to those described above which would reasonably be expected by you.
We will not use your information for purposes other than those described above unless we have your consent or as permitted by law (including for law enforcement or public health and safety reasons).
Potential employees and contractors of Hitachi Rail Australia
Hitachi Rail Australia may collect from potential employees and contractors personal information such as:
information necessary to identify you including your name, gender, job title, date and place of birth, photographic image from a passport or drivers licence (or similar identification documents);
your contact information including email address, home address, telephone number, martial status and emergency contact details;
in relation to contractors, details of the employer, position title and business contact information (e.g. work location and address, telephone number, fax number and other contact numbers and work email address);
recruitment information including experience and/or academic, technical and professional qualifications, languages spoken, training records, third party references, communications with you (including notes from meetings), financial and payment information; and
where applicable, immigration documents and visa information;
payroll information including superannuation, tax file number and bank account details.
Hitachi Rail Australia may collect from potential employees and contractors the following sensitive information:
medical or other health service provider records (e.g. results from psychological and drug testing subject to the individual’s consent, records related to occupational health and safety visits, workplace injuries and their treatment, workers’ compensation information, and information about disabilities and special needs);
criminal record;
racial or ethnic origin; and
trade union membership or association.
For the purposes of recruitment of potential employees and engaging and working with contractors, sensitive information may be collected, used and disclosed only as strictly necessary for the purposes of:
administering the recruitment process;
assessing eligibility for positions and fitness to work;
provision of facilities in the workplace to accommodate health problems;
administering the onboarding process to enable work to be performed for Hitachi Rail Australia and its customers (including access to site and use of vehicles on site);
ensuring safety whilst working at a Hitachi Rail Australia site or customer site (including to address a health and safety emergency, workplace injuries and their treatment, and workers’ compensation claims);
or for the establishment, exercise or defence of claims.
Sharing your personal information
We may disclose your personal information in certain circumstances, such as where we are required or authorised by law or where you have consented to us doing so.
We also may disclose your personal information to:
our related companies and business partners;
our clients or customers, when reasonably required;
persons engaged in providing us with professional, business, technology and corporate services, when reasonably required; and
others in accordance with a request made by you.
When making such a disclosure we will take reasonable steps to ensure that the recipient is bound by privacy obligations.
Unless you consent, we otherwise will not disclose your personal information to third parties other than described above.
Does my personal information leave Australia?
Some of our related entities or other third parties to whom we may disclose your personal information, may be located in countries outside Australia or may hold your data on servers located outside of Australia. In the case of our related entities, we may disclose your personal information to our related bodies corporate located in the United Kingdom, the European Union, Asia, the Americas, Middle East and Africa and Oceania.
Storage and security
We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will take reasonable steps to safeguard the information collected by:
establishing clear guidelines as to which staff members can access personal information and under what circumstances;
using passwords, virus protection software and firewalls for computer records;
to the extent reasonably possible, destroying or de-identifying any information that is no longer needed; and
providing continuous training and education sessions to ensure all of our staff understand their privacy obligations to prevent unauthorised access or disclosure.
You should keep in mind that no internet transmission is ever completely secure or error-free. In particular,
e-mails sent to or from this website may not be secure.
Access and correction
You may request access to any of the personal information we hold about you by contacting us as specified below. We reserve the right to charge a reasonable fee for the costs of retrieval and supply of any requested information.
We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. To ensure your personal information is accurate, please notify us of any errors or changes to your personal information and we will take appropriate steps to update or correct such information in our possession.
Links to other websites
This website may contain links or references to other websites to which this Privacy Notice may not apply. You should check their own privacy policies before providing your personal information.
Notifiable Data Breaches scheme
In the event of any loss or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will:
investigate; and
notify you and the Australian Information Commissioner as soon as practicable,
in accordance with the Act.
Complaints
If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe we have not complied with this Privacy Notice or the Act, please contact us as set out below. Our Privacy Compliance Manager will investigate the complaint and determine whether a breach has occurred and what action, if any, to take.
Hitachi Rail Australia will take any privacy complaint seriously and will aim to resolve any such complaint in a timely and efficient manner, and our target response time is 30 days.
Hitachi Rail Australia expects our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint with the Officer of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):
Office of the Australian Information Commissioner (OAIC)
Complaints must be made in writing
Telephone: 1300 363 992
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
How to contact us
If you wish to exercise your right to opt-out of receiving our marketing materials, or you have any questions or concerns about this Privacy Notice or our information practices (including whether and what type of health information we hold about you), please contact us at:
The Privacy Compliance Manager
Hitachi Rail STS Australia Pty Ltd
11 Viola Place, Eagle Farm QLD 4008
Changes to this Privacy Notice
Our Privacy Notice may change from time to time as updated on this website. Before providing us with personal information, please check this Notice on this website for any changes.
This Privacy Notice was last updated in July 2024.
個人情報保護に関して
個人情報の取り扱いについて
株式会社 日立製作所 鉄道ビジネスユニット
（以下、「当事業部」）は、お客様からご提供いただいた個人情報（以下「個人情報」）について、以下のとおり取り扱います。
事業者の氏名または名称
株式会社 日立製作所 鉄道ビジネスユニット
個人情報保護管理者
東京都千代田区外神田一丁目１８番13号 （秋葉原ダイビル）
株式会社 日立製作所 鉄道ビジネスユニット IT Office [Japan] 部長
個人情報の利用目的
当事業部は、個人情報を次の各号に該当する目的の達成に必要な範囲でのみ取得し、利用するものとします。
・システムの開発・運用・保守など お客さまから当社に委託された業務の履行
・当事業部がグループ会社と共同して事業活動を遂行する場合における当該グループ会社への個人情報の提供
・お客様から当事業部に対するお問合せに対する確認や回答
個人情報の共同利用について
利用目的達成の為、当事業部が当該グループ会社と共同して個人情報を利用する事があります。
共同して利用する者の範囲：日立グループ（国内グループ会社）
（https://www.hitachi.co.jp/about/corporate/group/index.html）
また、下記の案件において、取引先と個人情報を共同利用致します。
変更がある場合は追記し、随時公開いたします。
■車側カメラ映像に関する個人情報の共同利用
ア 共同利用する個人情報の項目：広島エリア227系車側カメラにより撮影した映像
イ 共同利用者の範囲：西日本旅客鉄道株式会社、株式会社日立製作所
ウ 利用目的：ホーム上での安全に関わる事象（旅客の車両への接触等）を検知するAIの学習・評価のため（個人識別は
行いません）
エ 個人情報の管理について責任を有する者の名称：西日本旅客鉄道株式会社
オ 共同利用における個人情報の管理責任者：株式会社 日立製作所 鉄道ビジネスユニット 信号・車両システムソリューション部 部長
カ 取得方法：西日本旅客鉄道株式会社より提供を受けて取得
個人情報の第三者提供
当社は、次に該当する場合を除き、お客様の同意なく個人情報を第三者に提供することはありません。
1. 法令に基づく場合
2. 人の生命、身体または財産の保護のために必要がある場合であって、お客様の同意を得ることが困難であるとき
3. 公衆衛生の向上又は児童の健全な育成の推進のために特に必要がある場合であって、お客様の同意を得ることが困難であるとき
4. 国の機関若しくは地方公共団体またはその委託を受けた者が法令の定める事務を遂行することに対して協力する必要がある場合で
あって、お客様の同意を得ることによって当該事務の遂行に支障を及ぼすおそれがあるとき
個人情報の取扱いの委託について
当事業部は、利用目的の達成に必要な範囲において、個人情報の取扱いを委託する場合があります。
個人情報保護方針
当社個人情報保護方針を以下URLに掲載しておりますので、合わせてご覧ください。
https://www.hitachi.co.jp/utility/privacy/index.html（新規ウィンドウを表示）
お問合せ先
東京都千代田区外神田一丁目18番13号 （秋葉原ダイビル）
株式会社 日立製作所 鉄道ビジネスユニット IT Office [Japan]
Email: rsbu.information-security.ux@hitachi.com
※メールを送付いただく前に、「個人情報の取扱いについて」をお読み頂き、記載されている内容に関してご同意いただいた上で、
本宛先に送付ください。本連絡に関して、個人情報のご提供はご本人さまの任意です。ご本人さまが個人情報をご提供いただけない
場合には、お問い合わせ等に正確に回答できない場合がありますので、ご了承ください。
共同して利用する者の範囲：日立グループ（国内グループ会社）
https://www.hitachi.co.jp/about/corporate/group/index.html）
共同して利用する者の範囲：日立グループ（国内グループ会社）
https://www.hitachi.co.jp/about/corporate/group/index.html）
Thank you for visiting our website.
Hitachi Rail GTS Holding Limited respects your privacy and is committed to protecting your personal data. This Privacy Notice states how we collect, use or process your personal data and your right as a data subject.
Our Privacy Notice is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller and Data Protection Leader
The Data Controller of your data is Hitachi Rail GTS Holding Limited, located at One New Ludgate, 60 Ludgate Hill, London EC4M 7AW, United Kingdom and is responsible for your personal data.
Hitachi Rail GTS Holding Limited’s Data Protection Leader is contactable at the following email address:
dataprotection@urbanandmainlines.com.
Changes to the Privacy Notice and your duty to inform us of changes
We keep our Privacy Notice under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Why we collect your personal data?
We collect and process your personal data for the purposes of responding to general enquiries and involving prospective customers in sales and marketing engagement campaigns.
When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. This data is processed for the purpose of carrying out statistical analysis.
We will only use your personal data when the law allows us to. We will use your personal data where it is necessary for our legitimate interests.
How is your personal data collected?
We use different methods to collect data from and about you including:
Direct interactions. You may give us your personal data by corresponding with us by post, phone, email or otherwise and this data is processed for the purpose of responding to general enquiries. When downloading reports (or white papers) from our website you may give us your name, country, email address and company name. This data will be processed for sales and marketing purposes.
Indirect interactions. When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. We collect this personal data using cookies and other similar technologies in accordance with the Hitachi Rail Limited Cookie Notice. This data is processed for the purpose of carrying out statistical analyses.
What personal data we collect?
Personal data is any information identifying an individual or information relating to an individual that we can identify (directly or indirectly) from that data alone or in combination with other identifiers we possess or can reasonably access. Personal data can be factual (for example, a name, email address, location, or date of birth) or an online identifier.
We receive and store the personal data that you provide us by carrying out certain activities on the site. You may choose to not provide certain data that you do not consider necessary, but in this case you may not be able to take full advantage of our services.
In the event that you contact us we will store your email address and process any additional personal data that may be included in the email sent to us.
In the event that you download reports (or white papers) from our website we will store your name, country, email address, and company name.
How long we keep your personal data?
The personal data that you have provided will be kept for the period necessary to carry out the requested service. Different retention periods apply for different types of personal data. Please contact Hitachi Rail GTS Holding Limited’s Data Protection Team at dataprotection@urbanandmainlines.com if you require any further information.
How we process your personal data?
Your personal data will be processed by Hitachi Rail GTS Holding Limited on paper and/or electronically, and does not involve automated decision-making processes of any kind.
Your personal data may be processed only by Hitachi Rail GTS Holding Limited’s employees or collaborators who, operating under the direct authority of the latter, have been authorised to process them in accordance with UK GDPR.
The data collected may be communicated to the relevant authorities, in the case of alleged illicit activities or specific and justified requests, as well as in case of Information Commissioners Office (ICO) requirements.
Your personal data will never be disclosed, divulged or made available to unidentified parties.
What are your rights in connection to your personal data?
Under certain circumstances, by law you have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
Be informed about the collection and personal use of your personal data;
Request rectification of the personal data that we hold about you. This enables Hitachi Rail GTS Holding Limited to correct any incomplete or inaccurate data we hold about you;
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below);
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes;
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it;
Data portability where you can obtain your personal data in a format that enables you to transfer the data to another party and re-use it in another context;
Be informed about data processing that involves automated individual decision-making and profiling. This involves making a decision solely by automated means without any human involvement and automated processing of personal data to evaluate certain things about an individual. You have the right to request human intervention or challenge a decision driven by this kind of processing.
Exercising your rights in connection to your personal data
If you have any questions about this privacy notice or how we handle your personal data, please contact Hitachi Rail GTS Holding Limited’s Data Protection Team at dataprotection@urbanandmainlines.com. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly manifestly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may also need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.