Cookie notice

The following cookie notice relates to the same legal entities as covered by the privacy notice.

General information

What are cookies?

In general, a cookie is a small amount of data (text file), which may contain a single anonymous ID code and which is usually sent from a web server of the website visited on the user’s device (computer, notebook, tablet, smartphone) to the web browsing software (browser) of the website visitor, to be subsequently re-sent to the visited website at the subsequent visit. The cookie is then read again and identified only by the website which has sent it whenever the user visits that website. When browsing, users may also receive cookies on their device which are then sent from other websites or web servers (the so-called “third parties”), which may contain some elements (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the website the user is visiting.

Cookies may be used for various purposes: monitoring sessions, storing information on specific settings regarding the users who access the server, carrying out authentication processes, etc.

It is possible to define and classify them in various ways, for example by distinguishing between “technical” and “profiling” cookies.

  1. Technical cookies

Technical cookies are those cookies used for the sole purpose of “carrying out the transmission of a communication on an electronic communications network, or insofar as this is strictly necessary to the provider of an information society service that has been explicitly requested by the contracting party or user to provide said service” and their use does not require the user’s consent.

They are not used for additional purposes and are normally installed directly by the website owner or manager. They may be classified as follows:

  • browsing or session cookies: they ensure the normal website browsing experience and website use;
  • analytics cookies, similar to technical cookies when used directly by the website manager to collect information in aggregate form on the number of users and their browsing habits;
  • functionality cookies, which enable users to browse the website based on a set of selected criteria (for example their preferred language) in order to improve the service provided.

  1. Profiling cookies

Profiling cookies are aimed at creating user profiles and are used to send advertising messages in line with the preferences shown by the user during their navigation on the web. Web users must be adequately informed of the use of such cookies and must consent to such use.

  1. Third-party cookies

These enable the website to remember the user data throughout their visit (and for subsequent visits) enabling the user to browse the pages efficiently, interact with social networks, and use third party services.

Any browser may be set to accept all cookies, to reject them all or to receive a notice at the time of receipt. It is also possible to delete the cookies which have been stored on one’s computer. In the following websites it is possible to find information on the cookie settings of the most widespread browsers:

  • Mozilla Firefox

  • Google Chrome

  • Internet Explorer

  • Safari

  • Opera

De-activating some cookies may limit the website functions.

Most of the services provided through the Hitachi Rail website do not require the acceptance of cookies. However, blocking cookies completely may result in some services provided by Hitachi Rail becoming unavailable.

How Hitachi Rail uses cookies

Hitachi Rail uses cookies for the following reasons:

  • to track records of navigation sessions on its website in anonymous form;

  • to avoid that opinion surveys or pop-up windows, if any, are brought to the attention of the user more than once;

  • Hitachi Rail uses cookies for anonymous profiling; to gain information on the browser used (eg. Chrome), the country the user is in, and an anonymous user ID reference.

Amendments to this cookie notice

At Hitachi Rail's discretion, the contents of this document may be amended in future, for example in those cases in which should Hitachi Rail decide to add or remove options or characteristics of its own services and products, or should Hitachi Rail decide to rely on new content providers.

Below is a list of the cookies used in this website, divided by category:

Relating to the user

Name

Data storage type

Description

_hjSessionUser_{site_id}

Cookie

  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • JSON data type.

_hjid

Cookie

  • This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}.
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • UUID data type.

_hjFirstSeen

Cookie

  • Identifies a new user’s first session.
  • Used by Recording filters to identify new user sessions.
  • 30 minutes duration, extended on user activity.
  • Boolean true/false data type.

_hjHasCachedUserAttributes

Cookie

  • Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.
  • Session duration.
  • Boolean true/false data type.

_hjUserAttributesHash

Cookie

  • Enables us to know when any User Attribute has changed and needs to be updated.
  • 2 minutes duration, extended every 30 seconds.
  • Content hash data type.

_hjUserAttributes

Local storage item

  • Stores User Attributes sent through the Hotjar Identify API.
  • No explicit expiration.
  • Base64 encoded JSON data type.

hjViewportId

Session storage item

  • Stores user viewport details such as size and dimensions.
  • Session duration.
  • UUID data type.

Relating to the session

Name

Data storage type

Description

_hjSession_{site_id}

Cookie

  • Holds current session data.
  • Ensures subsequent requests in the session window are attributed to the same session.
  • 30 minutes duration, extended on user activity.
  • JSON data type.

_hjSessionTooLarge

Cookie

  • Causes Hotjar to stop collecting data if a session becomes too large.
  • Determined automatically by a signal from the server if the session size exceeds the limit.
  • Session duration.
  • Boolean true/false data type.

_hjSessionResumed

Cookie

  • Set when a session/recording is reconnected to Hotjar servers after a break in connection.
  • Session duration.
  • Boolean true/false data type.

_hjCookieTest

Cookie

  • Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.
  • Deleted almost immediately after it is created.
  • Under 100ms duration, cookie expiration time set to session duration.
  • Boolean true/false data type.

_hjLocalStorageTest

Cookie

  • Checks if the Hotjar Tracking Code can use Local Storage. If it can, a value of 1 is set.
  • Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.
  • Under 100ms duration.
  • Boolean true/false data type.

_hjSessionStorageTest

Cookie

  • Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set.
  • Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created.
  • Under 100ms duration.
  • Boolean true/false data type.

_hjIncludedInPageviewSample

Cookie

  • Set to determine if a user is included in the data sampling defined by your site's pageview limit.
  • 2 minutes duration, extended every 30 seconds.
  • Boolean true/false data type.

_hjIncludedInSessionSample_{site_id}

Cookie

  • Set to determine if a user is included in the data sampling defined by your site's daily session limit.
  • 2 minutes duration, extended every 30 seconds.
  • Boolean true/false data type.

_hjAbsoluteSessionInProgress

Cookie

  • Used to detect the first pageview session of a user.
  • 30 minutes duration, extended on user activity.
  • Boolean true/false data type.

_hjTLDTest

Cookie

  • We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails.
  • Enables us to try to determine the most generic cookie path to use, instead of page hostname.
  • It means that cookies can be shared across subdomains (where applicable).
  • After this check, the cookie is removed.
  • Session duration.
  • Boolean true/false data type.

Relating to Feedback and Survey tools 

Name

Data storage type

Description

_hjClosedSurveyInvites

Cookie

  • Set when a user interacts with a Link Survey invitation modal.
  • Ensures the same invite does not reappear if it has already been shown.
  • 365 days duration.
  • List of Survey IDs, URL encoded.

_hjDonePolls

Cookie

  • Set when a user completes an on-site Survey.
  • Ensures the same Survey does not reappear if it has already been filled in.
  • 365 days duration.
  • List of Survey IDs, URL encoded.

_hjMinimizedPolls

Cookie

  • Set when a user minimizes an on-site Survey.
  • Ensures that the Survey stays minimized when the user navigates through your site.
  • 365 days duration.
  • List of Survey IDs, URL encoded.

_hjShownFeedbackMessage

Cookie

  • Set when a user minimizes or completes a Feedback widget.
  • Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show.
  • One day duration.
  • Boolean true/false data type.

Third-party cookie

Provider

Technical name

Category

Purpose

Duration

Google Analytics

__utma __utmb __utmc
__utmz

Technical analytical cookie

These cookies collect data on the user’s behaviour. This information is used to fill in reports for statistical analyses and to improve the website. All the data are collected in anonymous form.

Six months to two years. For more in-depth information:

https://developers.google.com/analytics/
devguides/collection/analyticsjs/cookie-usage

AddThis.com

__atuvc

Technical functionality cookie

The cookie, which is present if the social sharing service AddThis.com is active on the website, is used to make sure that the user sees the updated count if they share a page on social platforms.

See http://www.addthis.com/privacy/privacy-policy#publisher-visitors

Resources

For additional information, please visit the following website:

All About Cookies | Online Privacy and Digital Security